F.A.Q's

When will I receive my order?

Purchases are processed within 36 hours from the date of purchase and payment. We prefer Sendle or Australia post and prefer environmentally packaging always. Sometimes there may be postage delays due to the current cliamate we will do our best so you receive your order with in 10 days but to be sure we recommend selecting our Express Post option.

Care of use using Banksia Bliss products.

We recommend our products are used only on external parts of your body. If irritation occurs we reccomend you stop using straight away and seek medical advice. 

NOTE: Please research essential oils prior to purchase if pregnant. Some essential oils should be avoided during pregnancy or while nursing and DO NOT Recomend the use of essential oils if you are pregnant or have a medical contidition. 

Please note some people may have an allergic reaction to some of the ingredients in this product, we suggest doing a small patch test on unaffected area of skin prior to use. Please do not continue use if redness or an allergic reaction occurs. All products are external use only.

 

Banksia Bliss’ products have not been approved by the Therapeutic Good’s Administration therefore do not make medical claims. The main purpose of soap is to cleanse. We are not medical professionals or healthcare professionals.

If you are unhappy with our product's.

Please contact us at banksiabliss@gmail.com as we offer a 100% money back 30 day guarantee if you are not totally happy. Simply, 100 % satisfaction is our aim in any way we can support you.

We are also contactable via Instagram and Facebook @banksiabliss.

 

Our privacy policy.

Banksia Bliss will collect information gathered via our website, Facebook and Instagram only for the purpose of servicing your order and market research for Banksia Bliss only. The information we gather is contact details, products purchased and payments. We will n share your data and will protect your information securely and we are bound by the Australian Privacy Principles under the Australian Privacy Act 1988.

Where can we ship to.

Banksia Bliss has been developed for Australian customers and is currently only able to be shipped within Australia at this time. We will be working on international Orders in the future. Please email us on banksiabliss@gmail.com if you are interested in international shipping.